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Context Help

If you lose your way inside our Control Panel, the first thing you should do is push the Help button, which is visible on each page. A pop-up window will appear. It comprises elaborate info about all the actions that you can carry out on the given page. Each pop-up menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive variety of educational videos demonstrating how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. In this way, everyone can swiftly get to know our Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you searching for, have a glance at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual persons and provides real solutions. We regulary update our FAQ section with new questions & answers in an attempt to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, we have a fantastic team of customer support engineers available 24x7x365 and eager to assist you with any question. Each trouble ticket you open will be replied to within one hour (the average response time being only twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 217342

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com