Installation and Troubleshooting in VPS
The upgrade is available with all virtual private server plans we offer and you could add it either during the signup or at any time later via your billing Control Panel. It includes an hour of custom work on your web server, so our admins could aid you with software installation or setup. They'll also troubleshoot any piece of software you have already installed in case it doesn't work properly, so you won't have to waste time to determine what's wrong since they can help you in a very quick and professional way. Since this is a one-time upgrade, you'll be able to get it only when you need it and if a given task takes shorter time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is effective in case you can't do something yourself or if you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a particular task.
Installation and Troubleshooting in Dedicated Hosting
In the event that you need our upgrade for any reason, you can add it to your dedicated server with a couple of mouse clicks through the billing CP or if you will require some custom work on the machine as soon as it is put in place, you can obtain the upgrade during the signup process and let us know exactly what you need to be performed, so everything will be ready once your machine is operational. Sixty minutes of custom work are included to your account every time you obtain the upgrade, so you can take full advantage of this service as many times as you require. If some task needs less time to be finished, you'll not lose the remaining minutes and they will be available for future tasks. Our upgrade will allow you to focus on creating and advertising your Internet sites without wasting time on maintaining the dedicated server or the software installed on it. You can take advantage of it if you also use our Managed Services upgrade, but the 30 minutes it provides are not sufficient to perform all of tasks that you require.