When your website hosting supplier supplies live chat support, you are able to talk to a representative in real-time and find out helpful info or get a problem resolved in a timely manner. The advantage of using chat as an alternative to calling to talk to a live person is that you need only a computer with access to the world wide web, therefore you will not pay any charges in the event that you're in another country or state. In addition, it is quicker to copy and paste info for example domains, usernames or error messages i.e. details that are sometimes difficult to provide to the other side over the phone. The live chat is also a much quicker option to contact your web hosting company's support team in comparison to using a ticketing system. Last, but not least, if some problem needs some more time to be taken care of, you'll be able to do something different while you wait for guidance on the live chat, so you won't lose time - something that's not possible when you are on the phone.

Live Chat Support in Cloud Hosting

As a part of the support services that we provide for all of our Linux cloud hosting, you'll find live chat support which is available twenty-four seven, even on holidays. You can get in touch with us no matter if you already own an account or not, since we will help you with nearly anything, ranging from supplying you with general information about our solutions in case you aren't a customer yet and you are interested in purchasing one of the packages, to assisting you with setting up an email account in an email client. A part of the problems are more complicated and time-consuming, which means that you will have to use the ticketing system that is built-in the Hepsia hosting Control Panel, but we can save you time and assist you in real time on our live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is available to all our prospective and present clients. In case you're looking for a new website hosting account, you're able to chat in real time to one of our representatives and get more info about our Linux semi-dedicated hosting in order to choose the perfect plan for your web sites. If you already own an account with us, we can assist you in a timely manner with billing, general and first-level techmatters. Even though in some instances you'll have to open a ticket as there are problems that cannot be resolved through a live chat, we will help you with numerous common tasks, like setting up an email account in an email client or redirecting one domain name to another. This way, you'll enjoy quick assistance and you will save a lot of time.