Phone Support in Cloud Hosting
Since we have live telephone support 14 hours per day, you have the option to call us and talk with our customer support representatives to get more information about any of the Linux cloud hosting that we supply and make sure that our servers meet the system requirements for your sites before you purchase anything. For your convenience, we now have telephone numbers on three continents so that you're able to call the one closer to you - in the USA, the United Kingdom or Australia. In case you are already a customer, you'll be able to call about general and billing matters, and even about some tech ones. If the problem is strictly technical or it can take more time to investigate, you'll have to employ our ticketing system, that will allow both you and our tech support crew to keep track of the details supplied by both sides.
Phone Support in Semi-dedicated Hosting
We provide live phone support 14 hours a day as part of the support services for each semi-dedicated server plan that we offer. As some issues are more complex and time-consuming, you'll have to open a support ticket in case you come across such a problem, still for all the general, billing or small-scale tech issues you can always give us a call and we'll assist you instantly so as to save you the time you will have to spend on creating a ticket. Even if you don't have an account yet, you are able to find out if you can host your internet sites on our innovative cloud platform or you will be able to get any other general information about our semi-dedicated services. We have local phone numbers in the United States of America, Great Britain and Australia as well as an international number, so you're able to call the one that is nearer to your region.