There are lots of cloud hosting companies available, but most of them are resellers that have minimal resources, particularly in terms of support. A good way to distinguish them is the option to reach the company over the phone. The level of support that you can receive through this method of communication will vary depending on the service provider - several of them offer experienced telephone support, many others offer common and customer support only because some issues are more time-consuming and it is much easier to be resolved via a ticket, particularly when the situation has to be escalated. Nonetheless, it's good to find that you could always reach your hosting provider since there are countless small matters that can be resolved effectively and in a very timely manner through a phone call, not mentioning that you'll be able to get more info for the services before you become a client.

Phone Support in Cloud Hosting

Since we have live telephone support 14 hours per day, you have the option to call us and talk with our customer support representatives to get more information about any of the Linux cloud hosting that we supply and make sure that our servers meet the system requirements for your sites before you purchase anything. For your convenience, we now have telephone numbers on three continents so that you're able to call the one closer to you - in the USA, the United Kingdom or Australia. In case you are already a customer, you'll be able to call about general and billing matters, and even about some tech ones. If the problem is strictly technical or it can take more time to investigate, you'll have to employ our ticketing system, that will allow both you and our tech support crew to keep track of the details supplied by both sides.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hours a day as part of the support services for each semi-dedicated server plan that we offer. As some issues are more complex and time-consuming, you'll have to open a support ticket in case you come across such a problem, still for all the general, billing or small-scale tech issues you can always give us a call and we'll assist you instantly so as to save you the time you will have to spend on creating a ticket. Even if you don't have an account yet, you are able to find out if you can host your internet sites on our innovative cloud platform or you will be able to get any other general information about our semi-dedicated services. We have local phone numbers in the United States of America, Great Britain and Australia as well as an international number, so you're able to call the one that is nearer to your region.