Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer service staff is educated to instantly deal with all Linux cloud hosting customers’ concerns and guidance inquiries. Via our ticketing system, it will be easy to supply your issue and a support crew fellow member will most likely get back to you in less than maximum 60 minutes. In reality, practice shows that the ordinary resolution time period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any concern you might have associated with YTS Host’s products and services. We’ve got professionals working most of the time to give instructions at any time when required. You can use the ticketing system or drop an email whenever you want, alternatively you can pick–up the telephone or make use of the online chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guidance while working on your site within the Control Panel, you can always just click the Help button and track down your question in the listing of posts that will show up. We have also turned almost all the posts into video tutorials. The catalogue of training videos will load if you click the Videos button present in each section.