Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help section incorporated into your Website Control Panel. It includes a huge database with commonly asked questions and comprehensive educational articles written by our competent customer support staff.

  • Top quality support service

  • Tutorial Videos

  • For users who would rather find out how to deal with a commonly experienced problem by watching a how–to video clip, we’ve added a collection of video tutorials to our Website Control Panel. All the video tutorials are very short and easy to grasp. They offer visual presentations of various website administration tasks.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 client care service with a 1–hour ticket response guarantee. A team of knowledgeable techs will be at your disposal to reply to all the queries that you could have. During non–peak hours, a response will be given within just twenty minutes.