1 hour ticket response
We are devoted to providing a quick and accurate response to every ticket submitted by a client. Our competent technical support engineers will examine your inquiry and will think of the best option. We offer a 1–hour response time guarantee for all client support tickets. In fact, our average trouble ticket response time has proven to be 20 minutes.
An Outstanding Customer Service
Each member of our customer support team has lots of years of experience in the Linux cloud hosting market and the majority of them have worked for us for at least five years. They all are prepared to answer all your inquiries in the most proficient manner possible.
An Easy–to–Navigate Help Section
Incorporated into the Website Control Panel is an easy–to–navigate Help Center section, which offers different information sources. You can search through a routinely updated knowledge base featuring web hosting account administration articles and web site management articles, check out the educational video tutorials or check our F.A.Q. section.