Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Warranty

  • Our client help and support team is working 24x7 to reply to every one of your service requests. Every ticket you post to us will be replied to within less than sixty minutes. If your situation demands the help of one of our administrators, we will forward the ticket to the technician in charge and will inform you that the situation is under control.

  • Top quality support service

  • Professional Client Assistance Service

  • We will offer you 24/7 tech assistance through a lightning fast ticketing solution integrated into your Control Panel. You can contact us anytime about any of the apps that come pre–installed on the virtual server, including the chosen Linux distribution, the server management panel and our custom produced Website Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • A complete and constantly updated articles base is integrated into our in–house built Website Control Panel. It offers you quick tips on how to carry out all the primary site managing duties. The Help zone features extensive how to articles and reviews and step by step video tutorials. You can access the Help section by clicking on the Help or Video buttons in the right corner of each Control Panel section.